Have a Problem? Please Talk to Us First.
We're committed to making things right. Before contacting your bank, give us the chance to resolve it — it's faster, simpler, and always in your best interest.
Easy Cancel
Monthly software subscriptions renew every 30 days until you cancel. To immediately halt future recurring charges, email support@completevssantivirus.com or call 833-404-5235. Cancellation stops future billing; your subscription stays active through the end of the current 30-day period.
You will receive an electronic notification 5 to 7 days prior to each recurring transaction.
We Can Fix This — Fast
Most billing issues are resolved within 1–3 business days when you contact us directly. No waiting on hold with your bank. No lengthy dispute process.
We Can Resolve Most Issues Right Away
Our support team is here to help — no runaround, no fine print.
Why Not Just File a Chargeback?
We understand the impulse — but filing a chargeback with your bank can make things harder and slower for you. Here's why:
How to Reach Us
Phone
Hours
Mon – Fri, 8 AM – 5 PM Pacific Time
Response Time
24–48 hrs by email · Same-day by phone
We are committed to your satisfaction · Please contact us before initiating a dispute